HubSpot vs Hotjar

Full side-by-side comparison of features, pricing, and use cases to help you pick the right tool.

Bottom line: HubSpot is both cheaper and higher-rated - a strong pick for most teams.

HubSpot

All-in-one CRM platform for marketing, sales, and service

4.5 / 5From $15/mo
Hotjar

Behavior analytics with heatmaps, recordings, and user surveys

4.3 / 5From $32/mo

Pricing Comparison

PlanHubSpotHotjar
FreeYesYes
Starter$15/mo$32/mo
Pro$90/mo$80/mo
EnterpriseCustomCustom

HubSpot is cheaper at the Starter tier ($15/mo vs $32/mo).

Feature Matrix

FeatureHubSpotHotjar
Contact and deal managementYes-
Email marketingYes-
Marketing automationYes-
Live chat and helpdeskYes-
Reporting dashboardsYes-
Heatmaps-Yes
Session recordings-Yes
User surveys-Yes
Feedback widgets-Yes
Funnels-Yes

When to Choose Each

Choose HubSpot if you need...

  • +Best free CRM available
  • +Unified platform across hubs
  • +Excellent onboarding resources
StartupsSalespeopleMarketersAgencies

Choose Hotjar if you need...

  • +Visual behavior insights
  • +Easy setup
  • +Good for UX research
MarketersDesignersDevelopersStartups

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Frequently Asked Questions

Which is better, HubSpot or Hotjar?

HubSpot scores higher in our review (4.5/5 vs 4.3/5). However, Hotjar may be a better fit depending on your specific needs and budget.

Is HubSpot cheaper than Hotjar?

Yes, HubSpot is cheaper at the Starter tier ($15/mo).

What is the difference between HubSpot and Hotjar?

HubSpot focuses on contact and deal management and email marketing, while Hotjar emphasizes heatmaps and session recordings. HubSpot is best for Startupss, Salespeoples, Marketerss, Agenciess, while Hotjar suits Marketerss, Designerss, Developerss, Startupss.

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