Hotjar vs HubSpot

Full side-by-side comparison of features, pricing, and use cases to help you pick the right tool.

Bottom line: HubSpot is both cheaper and higher-rated - a strong pick for most teams.

Hotjar

Behavior analytics with heatmaps, recordings, and user surveys

4.3 / 5From $32/mo
HubSpot

All-in-one CRM platform for marketing, sales, and service

4.5 / 5From $15/mo

Pricing Comparison

PlanHotjarHubSpot
FreeYesYes
Starter$32/mo$15/mo
Pro$80/mo$90/mo
EnterpriseCustomCustom

HubSpot is cheaper at the Starter tier ($15/mo vs $32/mo).

Feature Matrix

FeatureHotjarHubSpot
HeatmapsYes-
Session recordingsYes-
User surveysYes-
Feedback widgetsYes-
FunnelsYes-
Contact and deal management-Yes
Email marketing-Yes
Marketing automation-Yes
Live chat and helpdesk-Yes
Reporting dashboards-Yes

When to Choose Each

Choose Hotjar if you need...

  • +Visual behavior insights
  • +Easy setup
  • +Good for UX research
MarketersDesignersDevelopersStartups

Choose HubSpot if you need...

  • +Best free CRM available
  • +Unified platform across hubs
  • +Excellent onboarding resources
StartupsSalespeopleMarketersAgencies

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Frequently Asked Questions

Which is better, Hotjar or HubSpot?

HubSpot scores higher in our review (4.5/5 vs 4.3/5). However, Hotjar may be a better fit depending on your specific needs and budget.

Is Hotjar cheaper than HubSpot?

Yes, HubSpot is cheaper at the Starter tier ($15/mo).

What is the difference between Hotjar and HubSpot?

Hotjar focuses on heatmaps and session recordings, while HubSpot emphasizes contact and deal management and email marketing. Hotjar is best for Marketerss, Designerss, Developerss, Startupss, while HubSpot suits Startupss, Salespeoples, Marketerss, Agenciess.

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