Crisp vs HubSpot

Full side-by-side comparison of features, pricing, and use cases to help you pick the right tool.

Bottom line: HubSpot is both cheaper and higher-rated - a strong pick for most teams.

Crisp

Affordable all-in-one customer messaging platform for startups

4.3 / 5From $25/mo
HubSpot

All-in-one CRM platform for marketing, sales, and service

4.5 / 5From $15/mo

Pricing Comparison

PlanCrispHubSpot
FreeYesYes
Starter$25/mo$15/mo
Pro$95/mo$90/mo
EnterpriseCustomCustom

HubSpot is cheaper at the Starter tier ($15/mo vs $25/mo).

Feature Matrix

FeatureCrispHubSpot
Live chat widgetYes-
Shared inboxYes-
Chatbot builderYes-
Knowledge baseYes-
Mobile appsYes-
Contact and deal management-Yes
Email marketing-Yes
Marketing automation-Yes
Live chat and helpdesk-Yes
Reporting dashboards-Yes

When to Choose Each

Choose Crisp if you need...

  • +Very affordable vs Intercom
  • +Clean UI
  • +Good free tier
StartupsSolopreneursFreelancers

Choose HubSpot if you need...

  • +Best free CRM available
  • +Unified platform across hubs
  • +Excellent onboarding resources
StartupsSalespeopleMarketersAgencies

Related Comparisons

Frequently Asked Questions

Which is better, Crisp or HubSpot?

HubSpot scores higher in our review (4.5/5 vs 4.3/5). However, Crisp may be a better fit depending on your specific needs and budget.

Is Crisp cheaper than HubSpot?

Yes, HubSpot is cheaper at the Starter tier ($15/mo).

What is the difference between Crisp and HubSpot?

Crisp focuses on live chat widget and shared inbox, while HubSpot emphasizes contact and deal management and email marketing. Crisp is best for Startupss, Solopreneurss, Freelancerss, while HubSpot suits Startupss, Salespeoples, Marketerss, Agenciess.

Explore more Customer Support tools