Crisp vs Close
Full side-by-side comparison of features, pricing, and use cases to help you pick the right tool.
Bottom line: Crisp is both cheaper and competitive - a strong pick for most teams.
Pricing Comparison
| Plan | Crisp | Close |
|---|---|---|
| Free | Yes | No |
| Starter | $25/mo | $49/mo |
| Pro | $95/mo | $99/mo |
| Enterprise | Custom | Custom |
Crisp is cheaper at the Starter tier ($25/mo vs $49/mo).
Feature Matrix
| Feature | Crisp | Close |
|---|---|---|
| Live chat widget | Yes | - |
| Shared inbox | Yes | - |
| Chatbot builder | Yes | - |
| Knowledge base | Yes | - |
| Mobile apps | Yes | - |
| Built-in calling and SMS | - | Yes |
| Email sequences | - | Yes |
| Power dialer | - | Yes |
| Pipeline management | - | Yes |
| Reporting and leaderboards | - | Yes |
When to Choose Each
Choose Crisp if you need...
- +Very affordable vs Intercom
- +Clean UI
- +Good free tier
Choose Close if you need...
- +Best CRM for calling teams
- +All-in-one sales engagement
- +Fast and reliable
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Frequently Asked Questions
Which is better, Crisp or Close?
Close scores higher in our review (4.5/5 vs 4.3/5). However, Crisp may be a better fit depending on your specific needs and budget.
Is Crisp cheaper than Close?
Yes, Crisp is cheaper at the Starter tier ($25/mo).
What is the difference between Crisp and Close?
Crisp focuses on live chat widget and shared inbox, while Close emphasizes built-in calling and sms and email sequences. Crisp is best for Startupss, Solopreneurss, Freelancerss, while Close suits Salespeoples, Startupss, Agenciess.
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