Crisp vs Brevo
Full side-by-side comparison of features, pricing, and use cases to help you pick the right tool.
Bottom line: Both tools are competitively priced. Crisp edges ahead with a 4.3/5 rating.
Pricing Comparison
| Plan | Crisp | Brevo |
|---|---|---|
| Free | Yes | Yes |
| Starter | $25/mo | $25/mo |
| Pro | $95/mo | $65/mo |
| Enterprise | Custom | Custom |
Both tools are the same price at the Starter tier ($25/mo).
Feature Matrix
| Feature | Crisp | Brevo |
|---|---|---|
| Live chat widget | Yes | - |
| Shared inbox | Yes | - |
| Chatbot builder | Yes | - |
| Knowledge base | Yes | - |
| Mobile apps | Yes | - |
| Email and SMS campaigns | - | Yes |
| Marketing automation | - | Yes |
| CRM | - | Yes |
| Transactional email API | - | Yes |
| WhatsApp campaigns | - | Yes |
When to Choose Each
Choose Crisp if you need...
- +Very affordable vs Intercom
- +Clean UI
- +Good free tier
StartupsSolopreneursFreelancers
Choose Brevo if you need...
- +Very affordable
- +Good free tier of 300 emails per day
- +SMS and email in one
StartupsSolopreneursAgenciesMarketers
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Frequently Asked Questions
Which is better, Crisp or Brevo?
Both tools score 4.3/5 in our review. The best choice depends on your specific use case, budget, and team size.
Is Crisp cheaper than Brevo?
Pricing varies by plan. Crisp starts at $25/mo and Brevo starts at $25/mo.
What is the difference between Crisp and Brevo?
Crisp focuses on live chat widget and shared inbox, while Brevo emphasizes email and sms campaigns and marketing automation. Crisp is best for Startupss, Solopreneurss, Freelancerss, while Brevo suits Startupss, Solopreneurss, Agenciess, Marketerss.