Close vs Crisp

Full side-by-side comparison of features, pricing, and use cases to help you pick the right tool.

Bottom line: Crisp is both cheaper and competitive - a strong pick for most teams.

Close

CRM built for inside sales teams with built-in calling and SMS

4.5 / 5From $49/mo
Crisp

Affordable all-in-one customer messaging platform for startups

4.3 / 5From $25/mo

Pricing Comparison

PlanCloseCrisp
FreeNoYes
Starter$49/mo$25/mo
Pro$99/mo$95/mo
EnterpriseCustomCustom

Crisp is cheaper at the Starter tier ($25/mo vs $49/mo).

Feature Matrix

FeatureCloseCrisp
Built-in calling and SMSYes-
Email sequencesYes-
Power dialerYes-
Pipeline managementYes-
Reporting and leaderboardsYes-
Live chat widget-Yes
Shared inbox-Yes
Chatbot builder-Yes
Knowledge base-Yes
Mobile apps-Yes

When to Choose Each

Choose Close if you need...

  • +Best CRM for calling teams
  • +All-in-one sales engagement
  • +Fast and reliable
SalespeopleStartupsAgencies

Choose Crisp if you need...

  • +Very affordable vs Intercom
  • +Clean UI
  • +Good free tier
StartupsSolopreneursFreelancers

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Frequently Asked Questions

Which is better, Close or Crisp?

Close scores higher in our review (4.5/5 vs 4.3/5). However, Crisp may be a better fit depending on your specific needs and budget.

Is Close cheaper than Crisp?

Yes, Crisp is cheaper at the Starter tier ($25/mo).

What is the difference between Close and Crisp?

Close focuses on built-in calling and sms and email sequences, while Crisp emphasizes live chat widget and shared inbox. Close is best for Salespeoples, Startupss, Agenciess, while Crisp suits Startupss, Solopreneurss, Freelancerss.

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