Brevo vs Crisp
Full side-by-side comparison of features, pricing, and use cases to help you pick the right tool.
Bottom line: Both tools are competitively priced. Brevo edges ahead with a 4.3/5 rating.
Pricing Comparison
| Plan | Brevo | Crisp |
|---|---|---|
| Free | Yes | Yes |
| Starter | $25/mo | $25/mo |
| Pro | $65/mo | $95/mo |
| Enterprise | Custom | Custom |
Both tools are the same price at the Starter tier ($25/mo).
Feature Matrix
| Feature | Brevo | Crisp |
|---|---|---|
| Email and SMS campaigns | Yes | - |
| Marketing automation | Yes | - |
| CRM | Yes | - |
| Transactional email API | Yes | - |
| WhatsApp campaigns | Yes | - |
| Live chat widget | - | Yes |
| Shared inbox | - | Yes |
| Chatbot builder | - | Yes |
| Knowledge base | - | Yes |
| Mobile apps | - | Yes |
When to Choose Each
Choose Brevo if you need...
- +Very affordable
- +Good free tier of 300 emails per day
- +SMS and email in one
StartupsSolopreneursAgenciesMarketers
Choose Crisp if you need...
- +Very affordable vs Intercom
- +Clean UI
- +Good free tier
StartupsSolopreneursFreelancers
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Frequently Asked Questions
Which is better, Brevo or Crisp?
Both tools score 4.3/5 in our review. The best choice depends on your specific use case, budget, and team size.
Is Brevo cheaper than Crisp?
Pricing varies by plan. Brevo starts at $25/mo and Crisp starts at $25/mo.
What is the difference between Brevo and Crisp?
Brevo focuses on email and sms campaigns and marketing automation, while Crisp emphasizes live chat widget and shared inbox. Brevo is best for Startupss, Solopreneurss, Agenciess, Marketerss, while Crisp suits Startupss, Solopreneurss, Freelancerss.