Asana vs Zendesk
Full side-by-side comparison of features, pricing, and use cases to help you pick the right tool.
Bottom line: Asana is both cheaper and higher-rated - a strong pick for most teams.
Pricing Comparison
| Plan | Asana | Zendesk |
|---|---|---|
| Free | Yes | No |
| Starter | $10/mo | $19/mo |
| Pro | $24/mo | $55/mo |
| Enterprise | Custom | Custom |
Asana is cheaper at the Starter tier ($10/mo vs $19/mo).
Feature Matrix
| Feature | Asana | Zendesk |
|---|---|---|
| Timeline Gantt view | Yes | - |
| Workflow automations | Yes | - |
| Goals and portfolios | Yes | - |
| Workload management | Yes | - |
| 200+ integrations | Yes | - |
| Ticket management | - | Yes |
| AI-powered auto-reply | - | Yes |
| Help center knowledge base | - | Yes |
| Omnichannel support | - | Yes |
| Advanced analytics | - | Yes |
When to Choose Each
Choose Asana if you need...
- +Clean UI
- +Strong reporting
- +Enterprise-grade permissions
Project ManagersEnterpriseStartupsAgencies
Choose Zendesk if you need...
- +Industry standard for enterprise
- +Powerful ticket routing
- +Large app marketplace
EnterpriseAgenciesStartups
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Frequently Asked Questions
Which is better, Asana or Zendesk?
Asana scores higher in our review (4.4/5 vs 4.3/5). However, Zendesk may be a better fit depending on your specific needs and budget.
Is Asana cheaper than Zendesk?
Yes, Asana is cheaper at the Starter tier ($10/mo).
What is the difference between Asana and Zendesk?
Asana focuses on timeline gantt view and workflow automations, while Zendesk emphasizes ticket management and ai-powered auto-reply. Asana is best for Project Managerss, Enterprises, Startupss, Agenciess, while Zendesk suits Enterprises, Agenciess, Startupss.