Slack vs Crisp
Full side-by-side comparison of features, pricing, and use cases to help you pick the right tool.
Bottom line: Slack is both cheaper and higher-rated - a strong pick for most teams.
Pricing Comparison
| Plan | Slack | Crisp |
|---|---|---|
| Free | Yes | Yes |
| Starter | $7/mo | $25/mo |
| Pro | $12/mo | $95/mo |
| Enterprise | Custom | Custom |
Slack is cheaper at the Starter tier ($7/mo vs $25/mo).
Feature Matrix
| Feature | Slack | Crisp |
|---|---|---|
| Channels and DMs | Yes | - |
| Huddles audio and video | Yes | - |
| Workflow Builder | Yes | - |
| Search across history | Yes | - |
| 3rd party app integrations | Yes | - |
| Live chat widget | - | Yes |
| Shared inbox | - | Yes |
| Chatbot builder | - | Yes |
| Knowledge base | - | Yes |
| Mobile apps | - | Yes |
When to Choose Each
Choose Slack if you need...
- +Industry standard team chat
- +Massive integration ecosystem
- +Good search
Choose Crisp if you need...
- +Very affordable vs Intercom
- +Clean UI
- +Good free tier
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Frequently Asked Questions
Which is better, Slack or Crisp?
Slack scores higher in our review (4.5/5 vs 4.3/5). However, Crisp may be a better fit depending on your specific needs and budget.
Is Slack cheaper than Crisp?
Yes, Slack is cheaper at the Starter tier ($7/mo).
What is the difference between Slack and Crisp?
Slack focuses on channels and dms and huddles audio and video, while Crisp emphasizes live chat widget and shared inbox. Slack is best for Startupss, Enterprises, Developerss, Agenciess, while Crisp suits Startupss, Solopreneurss, Freelancerss.
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