Pipedrive vs Crisp

Full side-by-side comparison of features, pricing, and use cases to help you pick the right tool.

Bottom line: Pipedrive is both cheaper and higher-rated - a strong pick for most teams.

Pipedrive

Sales-focused CRM with visual pipeline management

4.4 / 5From $14/mo
Crisp

Affordable all-in-one customer messaging platform for startups

4.3 / 5From $25/mo

Pricing Comparison

PlanPipedriveCrisp
FreeNoYes
Starter$14/mo$25/mo
Pro$49/mo$95/mo
EnterpriseCustomCustom

Pipedrive is cheaper at the Starter tier ($14/mo vs $25/mo).

Feature Matrix

FeaturePipedriveCrisp
Visual sales pipelineYes-
Email integrationYes-
Activity remindersYes-
AI sales assistantYes-
Revenue forecastingYes-
Live chat widget-Yes
Shared inbox-Yes
Chatbot builder-Yes
Knowledge base-Yes
Mobile apps-Yes

When to Choose Each

Choose Pipedrive if you need...

  • +Intuitive pipeline view
  • +Good value
  • +Easy to get started
SalespeopleStartupsFreelancersAgencies

Choose Crisp if you need...

  • +Very affordable vs Intercom
  • +Clean UI
  • +Good free tier
StartupsSolopreneursFreelancers

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Frequently Asked Questions

Which is better, Pipedrive or Crisp?

Pipedrive scores higher in our review (4.4/5 vs 4.3/5). However, Crisp may be a better fit depending on your specific needs and budget.

Is Pipedrive cheaper than Crisp?

Yes, Pipedrive is cheaper at the Starter tier ($14/mo).

What is the difference between Pipedrive and Crisp?

Pipedrive focuses on visual sales pipeline and email integration, while Crisp emphasizes live chat widget and shared inbox. Pipedrive is best for Salespeoples, Startupss, Freelancerss, Agenciess, while Crisp suits Startupss, Solopreneurss, Freelancerss.

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