Moz Pro vs Help Scout
Full side-by-side comparison of features, pricing, and use cases to help you pick the right tool.
Bottom line: Help Scout is both cheaper and higher-rated - a strong pick for most teams.
Pricing Comparison
| Plan | Moz Pro | Help Scout |
|---|---|---|
| Free | No | No |
| Starter | $49/mo | $20/mo |
| Pro | $179/mo | $40/mo |
| Enterprise | Custom | Custom |
Help Scout is cheaper at the Starter tier ($20/mo vs $49/mo).
Feature Matrix
| Feature | Moz Pro | Help Scout |
|---|---|---|
| Domain Authority scoring | Yes | - |
| Keyword Explorer | Yes | - |
| Link Explorer | Yes | - |
| Site crawl and audit | Yes | - |
| Rank tracking | Yes | - |
| Shared inbox | - | Yes |
| Docs knowledge base | - | Yes |
| Live chat Beacon | - | Yes |
| Customer data sidebar | - | Yes |
| Workflows automation | - | Yes |
When to Choose Each
Choose Moz Pro if you need...
- +Trusted DA metric industry-wide
- +User-friendly interface
- +Good community resources
Choose Help Scout if you need...
- +Feels like email familiar UX
- +Good per-seat value
- +Strong customer focus
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Frequently Asked Questions
Which is better, Moz Pro or Help Scout?
Help Scout scores higher in our review (4.4/5 vs 4.2/5). However, Moz Pro may be a better fit depending on your specific needs and budget.
Is Moz Pro cheaper than Help Scout?
Yes, Help Scout is cheaper at the Starter tier ($20/mo).
What is the difference between Moz Pro and Help Scout?
Moz Pro focuses on domain authority scoring and keyword explorer, while Help Scout emphasizes shared inbox and docs knowledge base. Moz Pro is best for Marketerss, Agenciess, Startupss, Freelancerss, while Help Scout suits Startupss, Solopreneurss, Agenciess.