Intercom vs Crisp
Full side-by-side comparison of features, pricing, and use cases to help you pick the right tool.
Bottom line: Crisp is both cheaper and competitive - a strong pick for most teams.
Pricing Comparison
| Plan | Intercom | Crisp |
|---|---|---|
| Free | No | Yes |
| Starter | $39/mo | $25/mo |
| Pro | - | $95/mo |
| Enterprise | Custom | Custom |
Crisp is cheaper at the Starter tier ($25/mo vs $39/mo).
Feature Matrix
| Feature | Intercom | Crisp |
|---|---|---|
| Fin AI Agent for auto-resolution | Yes | - |
| Shared inbox | Yes | Yes |
| Help center | Yes | - |
| Product tours | Yes | - |
| Outbound messaging | Yes | - |
| Live chat widget | - | Yes |
| Chatbot builder | - | Yes |
| Knowledge base | - | Yes |
| Mobile apps | - | Yes |
When to Choose Each
Choose Intercom if you need...
- +Best AI support automation
- +Polished product tour features
- +Good proactive messaging
Choose Crisp if you need...
- +Very affordable vs Intercom
- +Clean UI
- +Good free tier
Related Comparisons
Frequently Asked Questions
Which is better, Intercom or Crisp?
Intercom scores higher in our review (4.4/5 vs 4.3/5). However, Crisp may be a better fit depending on your specific needs and budget.
Is Intercom cheaper than Crisp?
Yes, Crisp is cheaper at the Starter tier ($25/mo).
What is the difference between Intercom and Crisp?
Intercom focuses on fin ai agent for auto-resolution and shared inbox, while Crisp emphasizes live chat widget and shared inbox. Intercom is best for Startupss, Enterprises, Salespeoples, Agenciess, while Crisp suits Startupss, Solopreneurss, Freelancerss.
AI Tool Decision Kit
Stop subscribing to AI tools on impulse. Evaluate them like investments with this complete decision kit.
AI Stacks - Content Creator Edition
The exact AI tools for content creators. Specific picks, real pricing, setup guides, and workflow diagrams for blog, newsletter, social, and video.