Help Scout vs Apollo.io
Full side-by-side comparison of features, pricing, and use cases to help you pick the right tool.
Bottom line: Help Scout is both cheaper and higher-rated - a strong pick for most teams.
Pricing Comparison
| Plan | Help Scout | Apollo.io |
|---|---|---|
| Free | No | Yes |
| Starter | $20/mo | $49/mo |
| Pro | $40/mo | $79/mo |
| Enterprise | Custom | Custom |
Help Scout is cheaper at the Starter tier ($20/mo vs $49/mo).
Feature Matrix
| Feature | Help Scout | Apollo.io |
|---|---|---|
| Shared inbox | Yes | - |
| Docs knowledge base | Yes | - |
| Live chat Beacon | Yes | - |
| Customer data sidebar | Yes | - |
| Workflows automation | Yes | - |
| Contact database 275M+ | - | Yes |
| Email sequencing | - | Yes |
| Dialer | - | Yes |
| LinkedIn integration | - | Yes |
| AI email writer | - | Yes |
When to Choose Each
Choose Help Scout if you need...
- +Feels like email familiar UX
- +Good per-seat value
- +Strong customer focus
StartupsSolopreneursAgencies
Choose Apollo.io if you need...
- +Huge contact database
- +Good free tier
- +All-in-one prospecting
SalespeopleStartupsAgenciesMarketers
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Frequently Asked Questions
Which is better, Help Scout or Apollo.io?
Both tools score 4.4/5 in our review. The best choice depends on your specific use case, budget, and team size.
Is Help Scout cheaper than Apollo.io?
Yes, Help Scout is cheaper at the Starter tier ($20/mo).
What is the difference between Help Scout and Apollo.io?
Help Scout focuses on shared inbox and docs knowledge base, while Apollo.io emphasizes contact database 275m+ and email sequencing. Help Scout is best for Startupss, Solopreneurss, Agenciess, while Apollo.io suits Salespeoples, Startupss, Agenciess, Marketerss.