Crisp vs Slack
Full side-by-side comparison of features, pricing, and use cases to help you pick the right tool.
Bottom line: Slack is both cheaper and higher-rated - a strong pick for most teams.
Pricing Comparison
| Plan | Crisp | Slack |
|---|---|---|
| Free | Yes | Yes |
| Starter | $25/mo | $7/mo |
| Pro | $95/mo | $12/mo |
| Enterprise | Custom | Custom |
Slack is cheaper at the Starter tier ($7/mo vs $25/mo).
Feature Matrix
| Feature | Crisp | Slack |
|---|---|---|
| Live chat widget | Yes | - |
| Shared inbox | Yes | - |
| Chatbot builder | Yes | - |
| Knowledge base | Yes | - |
| Mobile apps | Yes | - |
| Channels and DMs | - | Yes |
| Huddles audio and video | - | Yes |
| Workflow Builder | - | Yes |
| Search across history | - | Yes |
| 3rd party app integrations | - | Yes |
When to Choose Each
Choose Crisp if you need...
- +Very affordable vs Intercom
- +Clean UI
- +Good free tier
Choose Slack if you need...
- +Industry standard team chat
- +Massive integration ecosystem
- +Good search
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Frequently Asked Questions
Which is better, Crisp or Slack?
Slack scores higher in our review (4.5/5 vs 4.3/5). However, Crisp may be a better fit depending on your specific needs and budget.
Is Crisp cheaper than Slack?
Yes, Slack is cheaper at the Starter tier ($7/mo).
What is the difference between Crisp and Slack?
Crisp focuses on live chat widget and shared inbox, while Slack emphasizes channels and dms and huddles audio and video. Crisp is best for Startupss, Solopreneurss, Freelancerss, while Slack suits Startupss, Enterprises, Developerss, Agenciess.
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