Crisp vs Ghost
Full side-by-side comparison of features, pricing, and use cases to help you pick the right tool.
Bottom line: Ghost is both cheaper and higher-rated - a strong pick for most teams.
Pricing Comparison
| Plan | Crisp | Ghost |
|---|---|---|
| Free | Yes | No |
| Starter | $25/mo | $9/mo |
| Pro | $95/mo | $25/mo |
| Enterprise | Custom | Custom |
Ghost is cheaper at the Starter tier ($9/mo vs $25/mo).
Feature Matrix
| Feature | Crisp | Ghost |
|---|---|---|
| Live chat widget | Yes | - |
| Shared inbox | Yes | - |
| Chatbot builder | Yes | - |
| Knowledge base | Yes | - |
| Mobile apps | Yes | - |
| Newsletter publishing | - | Yes |
| Membership and subscriptions | - | Yes |
| 0% transaction fees | - | Yes |
| SEO-optimized | - | Yes |
| Self-hosting option | - | Yes |
When to Choose Each
Choose Crisp if you need...
- +Very affordable vs Intercom
- +Clean UI
- +Good free tier
StartupsSolopreneursFreelancers
Choose Ghost if you need...
- +No revenue cut
- +Clean writing experience
- +Great SEO
- +Self-host option
Content CreatorsSolopreneursFreelancers
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Frequently Asked Questions
Which is better, Crisp or Ghost?
Ghost scores higher in our review (4.4/5 vs 4.3/5). However, Crisp may be a better fit depending on your specific needs and budget.
Is Crisp cheaper than Ghost?
Yes, Ghost is cheaper at the Starter tier ($9/mo).
What is the difference between Crisp and Ghost?
Crisp focuses on live chat widget and shared inbox, while Ghost emphasizes newsletter publishing and membership and subscriptions. Crisp is best for Startupss, Solopreneurss, Freelancerss, while Ghost suits Content Creatorss, Solopreneurss, Freelancerss.