Crisp vs Fathom
Full side-by-side comparison of features, pricing, and use cases to help you pick the right tool.
Bottom line: Both tools are competitively priced. Fathom edges ahead with a 4.7/5 rating.
Pricing Comparison
| Plan | Crisp | Fathom |
|---|---|---|
| Free | Yes | Yes |
| Starter | $25/mo | - |
| Pro | $95/mo | $19/mo |
| Enterprise | Custom | Custom |
Feature Matrix
| Feature | Crisp | Fathom |
|---|---|---|
| Live chat widget | Yes | - |
| Shared inbox | Yes | - |
| Chatbot builder | Yes | - |
| Knowledge base | Yes | - |
| Mobile apps | Yes | - |
| Automatic recording and transcription | - | Yes |
| AI summary and action items | - | Yes |
| CRM sync | - | Yes |
| Highlight clipping | - | Yes |
| Unlimited recordings on free tier | - | Yes |
When to Choose Each
Choose Crisp if you need...
- +Very affordable vs Intercom
- +Clean UI
- +Good free tier
StartupsSolopreneursFreelancers
Choose Fathom if you need...
- +Best free meeting recorder
- +Unlimited recordings free
- +Excellent CRM integration
SalespeopleSolopreneursStartupsFreelancers
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Frequently Asked Questions
Which is better, Crisp or Fathom?
Fathom scores higher in our review (4.7/5 vs 4.3/5). However, Crisp may be a better fit depending on your specific needs and budget.
Is Crisp cheaper than Fathom?
Pricing varies by plan. Crisp starts at $25/mo and Fathom starts at $19/mo.
What is the difference between Crisp and Fathom?
Crisp focuses on live chat widget and shared inbox, while Fathom emphasizes automatic recording and transcription and ai summary and action items. Crisp is best for Startupss, Solopreneurss, Freelancerss, while Fathom suits Salespeoples, Solopreneurss, Startupss, Freelancerss.